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Track record

Three businesses

Three businesses, three categories that did not exist in their markets before.

Retailo
Founder and Chief Executive Officer2020 to 2024

Sixty thousand corner shops bought stock from a man with a van, on credit and on paper. It had to move to a phone.

$220M

Annual revenue

60,000+Retailers onboarded
48,000Retailers active monthly
3 countriesKSA, UAE, Pakistan
50+ brandsFMCG route to market
$60M+ raised across four roundsNo. 17 on Forbes Middle East’s Top 50 Most Funded Startups. Backed by 500 Global, Graphene Ventures, Shorooq Partners, Abercross Holdings, Agility, AgFunder and Arzan Venture Capital.
Careem
Director Pakistan, then Global Senior Director2016 to 2020

Ride hailing in a cash economy. Nobody had summoned a car from a phone, and no driver had ever been paid by one.

$1.4B

Annual GMV

1 million+Drivers onboarded
200,000Drivers active daily
15 countriesAcross MENA
30 million+Registered riders
$3.1B acquisition by UberThe largest technology exit in the region. More than $1B a year paid out to drivers.
Foodpanda
Managing Director, Pakistan2013 to 2016

A market that ordered dinner by phone call, in a country where almost nobody paid by card.

$40M

Annual GMV

5 million+App downloads
680,000Users active monthly
5 citiesAcross Pakistan
2,500+Restaurants on the platform
Acquired by Delivery HeroEBITDA positive within three years, at 80% category share, in a market building the category from nothing.

How I operate

Twelve things I believe.

Pick the space, not the destination.

Nobody knows where a company ends up. What you choose is a space where the impact on people’s lives can be big, and inspiring enough to carry you. If it does not inspire you, you will tire in the middle.

Growth that cannot pay for itself is not growth.

Positive contribution margin is a design constraint from the first day, not a phase you enter once the chart looks good.

Knowing what to stop is worth more than knowing what to start.

Every business accumulates work that used to make sense. Cutting the portfolio back to what actually worked is what turns revenue into profit.

Push does not create pull.

Build the thing people reach for the moment it is introduced to them. Then push it as hard as it will take, with everything growth has.

The first set of products is the root.

Start with the most natural value, closest to what people already do, and build that one properly. Everything after grows out of it, each use case earning the right to ask for the next. That is where the moat comes from.

What works in one market is only a hypothesis in the next.

A category proven in one city is not proven anywhere else. Expansion is the same adoption problem again, from zero, against different habits.

Watch the cohort, not the total.

A growing total can hide a rotting base. Cohorts tell you they are leaving long before they leave, and whether your share of their wallet is growing or shrinking. Those are the only honest reads.

While scaling adoption, product and growth are one job.

The signal decides which one the next move is. Split them there and the handover loses the thread.

The product comes out of the market, not out of a room.

The signal only shows up standing next to the people using it, and it shows up long before it becomes a request. Most of it never becomes one. People do not tell you what they quietly work around.

Build for the inside as much as for the user.

A company should be automated inside as far as it will go. That is what makes scale sustainable. Every individual can now automate their own work, which was never possible before.

Judge the output, leave them the how.

Inputs only ever add up. Output multiplies, because people find leverage you would never have known to ask for. Measure someone on their inputs and you get a pair of hands.

Teams deliver, not individuals.

What covers a whole mandate is a diversity of thought, background and skill. Hire for how someone is wired, not what they have already done, because a resume can only describe a job that already exists. Play someone in sync with how they are built and the bar they set lifts everyone.

In the press

Fifteen pieces

Based in Dubai, working on what comes next.

Most recently an early-stage AI venture build in retail and FMCG, taken from thesis to product to institutional funding.

Working with founders and boards on scaling technology businesses.